Ordering Process

01

Choose Your Design

Shop our collection of cake toppers or submit a custom order request if you have something specific in mind. Choose the option that best fits your celebration.

02 Customize Your Details

For listed designs, enter the requested name, age, colors, wording, or other personalization shown on the product page. For custom requests, provide as much detail as possible so we can bring your idea to life.

03

Place Your Order

For listed designs, complete checkout to place your order. For custom requests, we’ll review your submission and contact you with the next steps. Once an order is placed, custom items are typically prepared within 3–5 business days.

Shipping & Delivery

Custom orders are typically prepared within 3–5 business days.
Standard U.S. shipping is $4.95.
Estimated shipping time is 3–5 business days after processing.
Once your order ships, tracking information will be sent by email when available.
Local pickup is available in Upper Manhattan. Please wait for your pickup-ready notification before arriving.
Shipping times are estimates and may be affected by carrier delays.

Because our items are personalized and made to order, all sales are final. Please review all names, ages, colors, wording, sizes, and other personalization details carefully before placing your order..

Returns, Cancellations & Personalized Orders

Cancellations may be accepted only if production has not yet started. Once production begins, changes or cancellations may not be possible.

If there is an issue with your order, please contact us as soon as possible so we can review it with you.